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Contact Us

Enquiry, Suggestion and Complaint

You are welcome to send us any enquiries, suggestions or complaints in respect of our services through the following channels-

Address : Departmental Administration Unit
Administration Wing
Room 2551, 25/F
Central Government Offices
2 Tim Mei Avenue, Tamar, Hong Kong

E-mail :
Telephone : 3655 5273
Fax : 2804 6552

For complaints, please provide your name and correspondence details to facilitate our follow-up action. An interim reply will be given within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update you on the progress.



If you think that your complaint has not been dealt with satisfactorily and you wish to appeal against the outcome, please write to Principal Executive Officer (Administration) through the following channels, providing the reference and issue date of the substantive reply of your case to facilitate our follow-up action-

Address : PEO(Administration)
Administration Wing
25/F, Central Government Offices
2 Tim Mei Avenue, Tamar, Hong Kong

E-mail :


Accessibility Issues

Should you have any enquiries or comments on the accessibility of premises, facilities and services of Administration Wing, please contact our Access Co-ordinator, Deputy Access Co-ordinator and Access Officers as follows-

Access Co-ordinator

Name : Mr. Alan YUNG
Post : PEO(Administration)
Telephone : 2810 3228
Fax : 2845 2091
E-mail address :

Deputy Access Co-ordinator

Name : Mr. Kelvin LEUNG
Post : CEO(Common Services)
Telephone : 2810 3009
Fax : 2845 2091
E-mail address :

Access Officers